Privacy Policy

Privacy Policy

Effective Date: October 19, 2026

Foundation First Brass Academy, LLC (“FFBA,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit ffbrassacademy.com, register for a masterclass, complete an application, schedule a consultation, purchase a product or service, participate in an Academy program, or otherwise communicate with us.

Information We Collect

We may collect information that you voluntarily provide, including:

  • Your name

  • Email address

  • Telephone number

  • Information submitted through registration, application, scheduling, survey, or contact forms

  • Information about your musical background, goals, interests, and playing experience

  • Appointment and communication preferences

  • Purchase and transaction information

  • Messages and other communications you send to us

Payment information may be processed directly by third-party payment providers. We generally do not receive or store complete credit-card numbers.

We may also automatically collect limited technical information when you use our websites, including:

  • Internet Protocol address

  • Browser and device type

  • Pages viewed and links selected

  • Date and time of access

  • Referring website or source

  • General location derived from an IP address

  • Email-delivery and engagement information

  • Website, advertising, and analytics data

How We Use Information

We may use collected information to:

  • Deliver masterclasses, educational resources, programs, products, and services

  • Process registrations, applications, purchases, and appointment bookings

  • Send requested information and transactional communications

  • Send appointment confirmations, reminders, scheduling updates, and program-related information

  • Communicate about Foundation First Brass Academy, the TonEndurance™ Method, educational resources, events, and related offerings where you have provided appropriate consent

  • Provide customer service and respond to questions

  • Personalize and improve our websites, marketing, programs, and educational content

  • Maintain business and transaction records

  • Analyze engagement and website performance

  • Prevent fraud, misuse, and security threats

  • Comply with legal obligations and protect our rights

SMS and Text Messaging

When you provide your mobile telephone number, you may separately choose whether to receive informational text messages, marketing or promotional text messages, or both.

Informational messages may include registration confirmations, appointment reminders, scheduling updates, consultation follow-up, and program-related communications.

Marketing or promotional messages may include information about Foundation First Brass Academy programs, events, offers, and educational resources.

SMS consent is voluntary and is not a condition of purchase.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP.

Providing a telephone number by itself does not constitute consent to receive text messages.

Mobile Information and SMS Consent

We do not sell, rent, or share mobile telephone numbers, SMS opt-in information, or text-messaging consent with third parties or affiliates for marketing or promotional purposes.

Mobile opt-in information and consent are used only to provide communications you have authorized and to support the operation and delivery of those communications.

We may use service providers that process information on our behalf solely as necessary to operate our messaging systems and provide services to us. Such providers are not authorized to use your SMS consent or mobile information for their own marketing purposes.

Email Communications

You may unsubscribe from promotional email messages at any time by using the unsubscribe link included in those messages.

Transactional or service-related emails may still be sent when necessary to provide a requested service, administer an account or program, or complete a transaction.

Cookies and Similar Technologies

Our websites and service providers may use cookies, pixels, and similar technologies to operate the website, remember preferences, analyze traffic, measure advertising or email performance, and improve the user experience.

You may control cookies through your browser settings. Disabling certain cookies may affect how some website features function.

How We Share Information

We do not sell your personal information.

We may disclose personal information to trusted service providers that help us operate our business and provide services, including providers used for:

  • Website and funnel hosting

  • Email and customer communications

  • Appointment scheduling

  • Video meetings and educational delivery

  • Payment processing

  • Customer relationship management

  • Analytics and advertising measurement

  • Cloud storage and business administration

These providers may process information only as reasonably necessary to provide their services to us and are subject to their respective privacy and security obligations.

This general service-provider sharing does not include selling, renting, or sharing mobile opt-in information or SMS consent with third parties or affiliates for marketing or promotional purposes.

We may also disclose information:

  • When required by law, court order, subpoena, or valid governmental request

  • To protect our rights, property, users, or the public

  • To investigate fraud, abuse, security incidents, or illegal activity

  • In connection with a legitimate business reorganization, merger, sale, or transfer, subject to applicable law

Third-Party Websites and Services

Our websites may contain links to third-party websites, platforms, videos, payment processors, scheduling services, or social-media pages.

We are not responsible for the privacy practices or content of third parties. Please review their privacy policies before providing information directly to them.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, alteration, disclosure, misuse, or loss.

No website, online transmission, or electronic-storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements.

Your Choices and Requests

Depending on applicable law, you may request to:

  • Access personal information we maintain about you

  • Correct inaccurate information

  • Request deletion of certain information

  • Opt out of promotional email communications

  • Opt out of SMS communications by replying STOP

To make a privacy-related request, contact us using the information below. We may need to verify your identity before completing certain requests.

Children’s Privacy

Our websites and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

Applicants or participants under 18 should involve a parent or legal guardian where appropriate or required.

If you believe a child under 13 has provided personal information to us, please contact us so that we can review and delete it as appropriate.

Visitors From Other Locations

Foundation First Brass Academy, LLC is based in the United States. Information may be processed and stored in the United States or in other locations where our service providers operate.

Depending on where you live, applicable privacy laws may provide additional rights regarding your personal information. We will respond to valid requests as required by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date.

Contact Us

Questions or requests regarding this Privacy Policy may be directed to:

Foundation First Brass Academy, LLC
2222 W. Grand River Ave, Ste A
Okemos, MI 48864
United States

Email: [email protected]
Phone: 855-302-3322
Website: ffbrassacademy.com